Money and Product returns Policy
You have the right to cancel your order within 24 hours without providing any reason.
You can inform us about the order cancellation by emailing info@fishintime.eu.
We will refund the money within 30 days from the receipt of the returned goods. Your money will be refunded in the same manner as the payment for the order was made, without any additional refund fees.
Damaged goods in original packaging will not be accepted for return.
Conditions for Product Returns:
To return purchased goods, please ensure that:
• The goods were purchased within the last 30 days.
• The goods are in their original packaging.
Goods that cannot be returned:
• Custom-made goods.
• Goods that cannot be returned due to their nature, such as expired goods.
• Goods that are unsuitable for return due to hygiene reasons after unpacking.
• Goods that, after their delivery, are used in combination with other goods (mixtures of goods).
We reserve the right to refuse the return of goods, even if they meet the above requirements.
Product Returns:
You assume the risk and cost of returning the goods. Please send the returned goods to the following address:
Europos pr. 38, Kaunas, LT – 46370, Lithuania
We are not responsible for any damages to the goods that may occur during the return process. Therefore, we recommend choosing a reliable provider of shipping services. We will not be able to refund the money if you fail to provide a purchase receipt or a delivery receipt for the goods.
Contact Information:
If you have any questions regarding our money and product return policy, please contact us at info@fishintime.eu.